All of the Following Are External Failure Costs Except

question 79

Multiple Choice

All of the following are external failure costs except:

• A) warranty repairs and replacement.
• B) reliability testing
• C) customer relations.
• D) restocking and packaging.

---

Definitions:

Registry

A central Windows database file that holds hardware and software configuration information.

UEFI

Stands for Unified Extensible Firmware Interface, a modern type of firmware interface for computers, providing a more secure and faster boot process compared to BIOS.

BIOS

Basic Input/Output System, firmware used to perform hardware initialization during the booting process, and to provide runtime services for operating systems and programs.

Setup

Software that tells a computer about itself and the hardware it supports, such as the amount of RAM memory, type of hard drive installed, current date and time, and so on.