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To Provide Speed of Delivery, Federal Express Invested in a Sophisticated

question 81

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To provide speed of delivery, Federal Express invested in a sophisticated bar code technology.


Definitions:

Functional Fixedness

Functional fixedness is a cognitive bias that limits a person to using an object only in the way it is traditionally used, which can hinder the solving of new problems.

Positive Transfer

The beneficial effect of past learning on the acquisition of new knowledge or skills.

Means-end Analysis

A problem-solving technique that involves breaking down a problem into smaller, more manageable parts to achieve a desired goal.

Mental Set

A tendency to approach situations in a certain way because that method worked in the past.

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