Which of the Following Is Not Considered to Be a Valid

question 32

Multiple Choice

Which of the following is not considered to be a valid performance measure of a waiting line system?

• A) the priority used for controlling the line
• B) the average number of customers waiting in line
• C) the average number of customers in the system
• D) the average amount of time customers spend waiting
• E) the system utilization rate

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Definitions:

William McDougall

A psychologist known for his work in social psychology and the concept of instinct theory of motivation.

Instincts

Innate, fixed patterns of behavior in response to specific stimuli.

Purposive

Having or serving a purpose; intentional or goal-oriented in nature.

Supernormal Stimulus

An exaggerated artificial stimulus that elicits a stronger response than the natural stimulus for which an organism is programmed.