Consider a Single-Line, Single-Server Waiting Line System

question 116

Short Answer

Consider a single-line, single-server waiting line system. Suppose that customers arrive according to a Poisson distribution at an average rate of 60 per hour, and the average (exponentially distributed) service time is 45 seconds per customer. What is the average utilization of the system?

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Definitions:

Dominated

Being controlled or heavily influenced by someone or something, often to a disadvantage.

Case Study Method

An instructional strategy that uses real or simulated scenarios for learners to analyze and learn from, typically involving detailed examination of a particular case.

Realistic

Pertains to representing or being in accordance with the external world and the actual experience; practical and feasible.

Critical Thinking

The goal of critically examining and assessing a matter to reach a conclusion.