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Managers who utilize customer profitability charts should drop customers that generate a negative customer operating income, since dropping an unprofitable customer will automatically cause overall income to increase.
Material Culture
The physical objects, resources, and spaces that people use to define their culture, including buildings, artwork, tools, and clothing.
Aesthetics
The branch of philosophy concerned with the nature and appreciation of beauty, art, and taste.
Objectively
In a manner that is not influenced by personal feelings, interpretations, or prejudice; based on facts and unbiased.
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