In General,the Threat of Substitutes Is Heightened Because the Internet

question 93

Multiple Choice

In general,the threat of substitutes is heightened because the Internet

• A) lowers switching costs.
• B) lowers barriers to entry.
• C) introduces new ways to accomplish the same task.
• D) increases output per unit of cost.

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Definitions:

Assessment of Needs

The evaluation process used to determine the requirements or deficiencies of an individual or population.

Follow-Up

The act of continuing to engage with a situation or individual to check progress or further outcomes.

Service Delivery

The mechanism by which organizations provide their services or products to consumers, including the processes, infrastructure, and resources involved.

Terminating Case Management

The process of concluding the professional relationship between a case manager and their client, usually after achieving predetermined goals.