The Balanced Scorecard Enables Managers to Consider Their Business from All

question 109

Multiple Choice

The balanced scorecard enables managers to consider their business from all the following perspectives except

• A) customer perspective.
• B) internal perspective.
• C) innovation and learning perspective.
• D) ethical perspective.

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Definitions:

Conditional Probability

The likelihood of an event or outcome occurring, given that another event has already occurred.

Given Event

An occurrence or outcome within a probability space that has a specified probability attached to it.

Independent Events

Two or more events whose outcomes do not affect each other, meaning the occurrence of one event does not change the probability of the other.

Probability

A measure of the likelihood that an event will occur, expressed as a number between 0 and 1, where 1 indicates certainty.