An Important Implication of the Balanced Scorecard Approach Is That

question 4

Multiple Choice

An important implication of the balanced scorecard approach is that

• A) managers need to recognize that satisfaction of stockholder demands is their primary job.
• B) the emphasis on customer satisfaction and financial goals are only a means to that end.
• C) managers should not look at their job as primarily balancing stakeholder demands.
• D) gains in financial performance must come at a cost of employee satisfaction.

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Definitions:

Withholding Information

The intentional act of keeping information secret or refusing to disclose it.

Ethical Problem

A dilemma involving a conflict in moral values, making it difficult to decide the right course of action.

Policing Policies

Regulations and strategies that outline the operational practices and behavior standards for law enforcement agencies.

Criminal Justice System

The network of courts, law enforcement, and correctional institutions involved in the enforcement of laws and the punishment of offenders.