What Is the Most Important Thing an Organization Can Do

question 97

Multiple Choice

What is the most important thing an organization can do to ensure that a performance evaluation process achieves standards that are legally defensible if challenged in courts?

• A)Use calibration and train the managers on how to deliver feedback.
• B)Make sure the tool is reliable.
• C)Base the standards on a sound job analysis and make sure all involved know what the standards are.
• D)Make sure managers are not biased in their delivery of evaluation feedback.

Understand the common operating systems used in different technology devices.

Recognize various components and features of the Windows operating system.

Identify the basic concepts and components of file management in operating systems.

Describe the process and importance of the computer boot process and hardware configuration.

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Definitions:

Customer Relationship Management

A strategy for managing an organization's interactions with current and future customers, using data analysis about customers' history to improve business relationships.

Process Value Analysis

An analytical technique used to identify and eliminate unnecessary steps in a process or system, aiming to improve efficiency and reduce costs.

Value Chain Analysis

A method for analyzing a company's activities to improve its competitive position by identifying and optimizing the value-generating elements.

Workflow

The series of industrial, administrative, or different procedures a workpiece goes through from its beginning to its end.