Examlex
Awards, frequent flyer points, and college degrees are examples of:
Specialized Professionals
Individuals with expertise in a particular area or field, often requiring specific education or training.
Service Quality
A measure of how well a delivered service matches customer expectations, often evaluated through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.
Gap Analysis
A method of assessing the differences between actual performance and potential or desired performance in an organization, often used to identify areas for improvement.
Organizational Delivery
The method or process through which a company provides its products or services to its customers.
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