Gloria Is an HR Professional Who Takes the Performance Consulting

question 107

Multiple Choice

Gloria is an HR professional who takes the performance consulting approach to training.Gloria is meeting with Beatrice,a manager who is has a poor-performing subordinate.Gloria is most likely to work with Beatrice and Beatrice's subordinate to

• A) identify the tasks in which the subordinate's performance is low and send the subordinate for training in that task.
• B) investigate whether the root cause of the subordinate's poor performance is the subordinate or whether some aspect of the workplace of Beatrice herself is responsible.
• C) determine whether the tasks being performed poorly are important to the organization's strategic goal.
• D) give the subordinate a number of skill and psychological tests to assess the subordinate's level of competence.

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Definitions:

Total Cost

The complete amount of money required for the production of a given level of output, including both fixed and variable costs.

Economic Profit

The difference between total revenue and total costs, including both explicit and implicit costs, representing the profits that exceed normal expected profits.

Marginal Revenue

The surplus earnings generated by the sale of one extra unit of a product or service.

Output

The quantity of goods or services produced in a given time period by a firm, industry, or country.