Theresa,a Company Trainer,is Reading the Results of Her Customer-Service Training

question 39

Multiple Choice

Theresa,a company trainer,is reading the results of her customer-service training program evaluations.She has very high ratings in the areas of class enjoyability and trainee willingness to take the program again.This evaluation of Theresa's training is on the ____ level.

• A) reaction
• B) learning
• C) behavior
• D) results

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Definitions:

Raised Sticker

A type of adhesive label that has a raised, often tactile surface, used for various purposes including decoration and marking.

Traumatic Brain Injury

Damage to the brain caused by an external physical force, leading to temporary or permanent impairment of cognitive, physical, and psychosocial functions.

Disoriented

A state of confusion regarding time, place, or identity, often resulting from psychological or physical causes.

Neurological Deficit

A lack or impairment in the normal function of the nervous system, which can affect movement, sensation, or cognitive abilities.