Alvin,a Sales Representative for a Company Making Industrial Solvents,lost a Major

question 121

Multiple Choice

Alvin,a sales representative for a company making industrial solvents,lost a major customer last month.Until then,Alvin's year has been about average in the dollar amount of sales.Early in the year,Alvin brought in two new customers of about the size of the customer he lost last month.Alvin's supervisor gives Alvin an unsatisfactory rating in his annual performance appraisal.It is likely that Alvin's supervisor has committed the ____ error.

• A) contrast
• B) strictness
• C) recency
• D) primacy

Apply principles of ergonomics and body mechanics in a healthcare setting.

Understand the relationship between posture and effective body mechanics.

Describe techniques to maintain a safe home environment for users of mobility aids.

Understand how low conscientiousness influences behavior and health outcomes.

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Definitions:

Psychoanalyst

A therapist who uses psychoanalysis, a therapeutic technique founded by Freud, to explore unconscious motives and conflicts in patients.

Placebo Effect

Experimental results caused by expectations alone; any effect on behavior caused by the administration of an inert substance or condition, which the recipient assumes is an active agent.

Alleviation

The act of making something less severe or more bearable, often used in reference to pain, symptoms, or stress.

Psychotherapy

A treatment approach that uses psychological methods to help a person change and overcome problems in desired ways.