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Subjective Measures of Performance That Require Judgment on the Part

question 15

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Subjective measures of performance that require judgment on the part of the evaluator are more difficult to determine than are objective measures.


Definitions:

Information Richness

The degree to which information contains cues that can be interpreted in multiple ways and leads to understanding.

Congruence

The state or quality of being in agreement or harmony.

Suggestion Systems

Programs designed to enhance upward communication by soliciting ideas for improved work operations from employees.

Upward Communication

The process by which information or feedback is communicated from lower levels of an organization to its higher levels, often involving feedback or reports from employees to management.

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