All of the Following Are Common Measures of Sales Effectiveness

question 97

Multiple Choice

All of the following are common measures of sales effectiveness EXCEPT

• A) sales relative to quota.
• B) sales staff satisfaction.
• C) increase in average sale.
• D) account retention.

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Definitions:

Defective Parts

Components or elements of a product that are faulty, flawed, or do not meet specified standards of quality.

Punitive Damages

Monetary compensation awarded to a plaintiff that exceeds simple compensation and is intended to punish the defendant for egregious behavior.

Special UCC Exception

A unique or specific deviation from the general rules established under the Uniform Commercial Code, which governs commercial transactions in the United States.

Federal Consumer Protection Laws

Legislation enacted by the federal government intended to ensure the rights of consumers, fair trade competition, and the free flow of truthful information in the marketplace.