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Service Processes Are Classified According to the Extent of the Customer

question 125

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Service processes are classified according to the extent of the customer contact.


Definitions:

Seminal Vesicle

A pair of glands that open into the vas deferens near its junction with the urethra and secrete many of the components of semen.

Epididymis

A tightly coiled tube situated at the back of the testicle where sperm are stored and mature.

Scrotum

The pouch of skin that contains and protects the testicles, as well as regulates their temperature.

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