Service Products Are Characterized by Three Key Qualities

question 47

Multiple Choice

Service products are characterized by three key qualities:

• A) intangibility,uncustomized,unstorability.
• B) intangibility,customization,unstorability.
• C) intangibility,customization,storability.
• D) tangibility,customization,storability.
• E) tangibility,uncustomized,storability.

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Definitions:

Elective Surgery

A type of surgery that is scheduled in advanced and is not emergency in nature, often based on the patient's choice.

Insurance Coverage

The extent of protection provided under an insurance policy, detailing what costs the insurer will cover in the event of certain losses or health care needs.

Clustering

The act of grouping a set of objects based on their similarities, often used in statistical analysis or data mining.

Streaming

The practice of transmitting or receiving data (especially video and audio material) over the internet in a continuous flow, allowing immediate access.