Barden Corp

question 16

Multiple Choice

Barden Corp.tracks its performance over time in order to evaluate progress and set goals for improvement.It is using

• A) quality improvement.
• B) failure management.
• C) process improvement.
• D) external benchmarking.
• E) internal benchmarking.

---

Definitions:

Steel

A hard, strong alloy of iron with carbon and usually other elements, used extensively as a structural and fabricating material.

Utility

A measure of satisfaction, usefulness, or value derived from consuming goods and services.

Pleasure

A sense of joy, pleasure, or fulfillment that comes from participating in or experiencing an activity.

Satisfaction

The feeling of pleasure or contentment when needs, expectations, or desires are fulfilled.