Tijen's Team Is at the Fifth Step in the Re-Engineering

question 113

Multiple Choice

Tijen's team is at the fifth step in the re-engineering process.What activities must Tijen manage to effectively complete this step?

• A) Eliminate all waste work and apply the tools for process redesign to determine the best practices for adding value for customers
• B) Determine which process,if changed,will yield best improvement and determine how it might be changed and at what cost
• C) Show value that will be added for customers and for the company
• D) Determine if the information technology exists for the re-engineered process and if the organizational culture is ready for the change
• E) Diagnose the current process to understand how it relates to other processes,and identify value-adding steps versus wasteful steps in the current process

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