TQM Starts by Focusing on Which of the Following Parts

question 168

Multiple Choice

TQM starts by focusing on which of the following parts of the business?

• A) Employees
• B) Customers
• C) Suppliers
• D) Competitors
• E) Investors

Appreciate the evolution of management thought from classical approaches to more contemporary theories including behavioral and systems approaches.

Understand the principles of human needs as theorized by Maslow and their relevance to management and organizational behavior.

Recognize the impact of management theories on the development of organizational structures and employee management strategies.

Identify the limitations of classical management theories in the context of modern organizational challenges and dynamics.

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Definitions:

Activity Cost Pools

Groupings of individual costs associated with particular activities, used in activity-based costing to allocate costs more precisely.

Cost Analysis Report

A detailed examination of cost elements and their impact on the overall expenses of a business, often used to inform financial decisions and strategies.

Time-Based Activity-Based Costing

A costing method that assigns costs based on the amount of time activities take to complete, enhancing the accuracy of product costing.

Practical Capacity

The maximum amount of work that could realistically be achieved in a given period under normal working conditions.