Bank Customers Can Now Access 24-Hour Information Systems and Monitor

question 63

Multiple Choice

Bank customers can now access 24-hour information systems and monitor their accounts without employee assistance.This is an example of how information technologies have

• A) reduced the capacity for customization.
• B) increased collaboration.
• C) created leaner,more efficient operations.
• D) provided new business opportunities.
• E) created greater independence of company and workplace.

---

Definitions:

Supportive Leadership

A leadership style characterized by offering guidance, feedback, and encouragement to team members, fostering a positive and productive working environment.

Employee Advocacy

The promotion of a company or organization by its staff members, who share their support for the company's brand, products, or services on their personal social media accounts.

Corporate Culture

The shared beliefs, practices, behaviors, and values that characterize an organization and its members.

Organizational Clarity

The degree to which an organization's goals, roles, and responsibilities are understood by its members.