An Example of a Negative Externality Is

question 90

Multiple Choice

An example of a negative externality is:

• A)the benefit received when a neighbor installs a smoke detector.
• B)the reduction in the profits of a company when there is a decrease in the demand for a product.
• C)the loss of sleep when a neighbor throws a loud party on a weekend.
• D)the change in the property values of neighbors' homes when the front yard of a house is landscaped.
• E)the decrease in the demand for an inferior good when consumer income increases.

Understand strategies for motivating and training staff to deliver excellent service.

Analyze how service providers can address the challenges of service failures and recovery.

Understand the concept and stages of the diffusion of innovation.

Recognize the importance of trialability and visibility of products in their market adoption rates.

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Definitions:

Scapegoat Theory

A social psychological theory that suggests individuals or groups may be unfairly blamed for problems or issues as a way of deflecting attention from the true causes.

Frustration-Aggression Principle

A theory suggesting that frustration leads to aggressive behavior, as the individual seeks to release or address perceived sources of frustration.

Outgroup Homogeneity

This concept describes the tendency to view members of an outgroup as more similar to each other than members of one's own group, often leading to stereotyping.

Harassment

Harassment entails unwanted behavior or actions directed at an individual or a group, causing distress, intimidation, or a hostile environment.