Zara Would Typically Go "Well Beyond the Call of Duty

question 41

Multiple Choice

Zara would typically go "well beyond the call of duty" in the workplace to help her organization achieve its goals.What is Zara displaying?

• A) membership behaviour
• B) organizational citizenship behaviour
• C) task behaviour
• D) proactive behaviour

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Definitions:

Heider

Refers to Fritz Heider, an influential psychologist known for his work on attribution theory, focusing on how people perceive and explain causes of behavior.

Situational Influences

External factors or circumstances that can affect an individual's behavior, decisions, and attitudes.

Task Difficulty

The perceived level of challenge presented by a task, which can affect motivation and performance.

Dispositional Influences

Factors related to an individual's inherent qualities, such as personality traits, that affect their behavior and attitudes.