It Is Appropriate to Send Emoticons at Work

question 69

Multiple Choice

It is appropriate to send emoticons at work:

• A) Only to coworkers
• B) In routine business e-mail messages
• C) Only to your friends
• D) It is not appropriate to send emoticons at work

---

Definitions:

Personality Development

The process of developing the organized pattern of behaviors and attitudes that makes a person distinctive, which occurs through the interaction of inherited traits, environment, and experiences.

Control

The ability to control or guide the actions of individuals or the progression of occurrences.

Parents

Adults who have a child or children, biologically or through adoption, and are responsible for their care and upbringing.

Environmental Factor

Any external condition that affects the growth, development, behavior, or survival of an organism or group of organisms.