​Online Forums Are a Source of Information Exchange and Can

question 160

True/False

​Online forums are a source of information exchange and can take the form of blogs,a classified ad directory,or a library of information.

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Definitions:

Continuous Improvement

A continuous process aimed at enhancing products, services, or processes through gradual improvements progressively.

Internal Customers

Employees or departments within an organization that rely on the support or services of each other to accomplish their tasks.

CRM Program

Customer Relationship Management program; a system for managing a company's interactions with current and potential customers, often leveraging data analysis about customers' history with a company to improve business relationships.

On-time Delivery

The measure of a company's ability to fulfill its service or product delivery commitments within the agreed upon timeframe, critical for customer satisfaction and loyalty.