Customers Prefer to Have Continuing Relationships with Businesses or Suppliers

question 170

Multiple Choice

Customers prefer to have continuing relationships with businesses or suppliers because:

• A)it helps the consumers in the process of benchmarking.
• B)by nature, customers are resistant to change and prefer preexisting relationships with businesses.
• C)the decision-making process becomes easier with the reduction in the number of choices.
• D)most businesses have low switching costs which make them attractive to have continued relationships with.

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Definitions:

Medical Treatment

Intervention by healthcare professionals to manage or cure a disease, disorder, or injury.

Export Promotion Strategy

A governmental or organizational policy aimed at encouraging and supporting firms to sell their products or services abroad.

Comparative Advantage

The ability of an entity to produce a good or offer a service at a lower opportunity cost than its competitors, leading to more efficient trading opportunities.

User Fees

Charges levied for the use of a particular service or facility, often imposed by governments or businesses.