A Hotel Provides a Toll-Free Number to Its Customers, Which

question 84

True/False

A hotel provides a toll-free number to its customers, which they can use to obtain information and make reservations. This is an example of inbound telemarketing.

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Definitions:

Uniform Products

Uniform products refer to goods that are standardized and identical, with no variation in quality, design, or features across the items produced.

Quality Aspects

The characteristics or features that determine the excellence or superiority of a product, service, or process.

Mass Customisation

A business strategy that combines the efficiency of mass production with the ability to customize products to meet individual customer's needs.

Boutique Engineering

Specialized engineering services offered by smaller firms focusing on a niche market or particular area of expertise.