From the Operational Content View, a Quality Product or Service

question 113

Multiple Choice

From the operational content view, a quality product or service is one that meets or exceeds

• A)customer expectations.
• B)customer satisfaction.
• C)company targets.
• D)company standards.

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Definitions:

Breakeven Analysis

A financial calculation to determine the number of products or services a company must sell to cover its costs.

Cumulative Dollar Value

The total monetary value of something accumulated over time.

Investment

The action or process of allocating resources, usually money, with the expectation of generating an income or profit.

Custom-Write

The process of writing content or software based on the specific requirements of a client or a project.