Firms That Have Areas That Have Little Customer Contact and Others

question 127

Multiple Choice

Firms that have areas that have little customer contact and others with high customer contact are classified as _________ services.

• A) pure services
• B) quasi-manufacturing
• C) quasi-services
• D) mixed services
• E) manufacturing

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Definitions:

Unknown Mean

A parameter of a population that has not been determined.

Standard Deviation

A measure of the amount of variation or dispersion in a set of values, indicating how much the values differ from the mean of the data set.

Random Variable

A variable that can take numerical outcomes as its values, which are derived from random events.

Brake To A Stop

The action or process of slowing down or stopping a moving vehicle by applying its brakes.