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In a single-line, multi-server, single phase model, customers form a ________ line.
Honesty
A moral character trait that involves being truthful, transparent, and free from deceit or theft.
Empowerment
The process of giving power or authority to individuals or groups, enabling them to make decisions, take actions, and control their own destinies.
Participative Leadership
A leadership approach that encourages the participation of team members in decisions, promoting teamwork and shared accountability.
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