A Woman Calls and Asks That the Results of Her

question 2

Multiple Choice

A woman calls and asks that the results of her husband's HIV viral load assay be faxed to her. She gives the technologist her husband's name and medical record number along with the date the specimen was collected and her fax number. She states that she is calling for her husband and has his approval. Which of the following is the correct course of action for the technologist?

• A) Fax the results as requested.
• B) Tell the woman that her husband can get his test results from his physician.
• C) Contact the husband to verify that this request is acceptable with him.
• D) Report the results by telephone.

---

Definitions:

Overhead Costs

Indirect costs or expenses related to the operation of a business that are not directly tied to a specific product or service, such as utilities, rent, and administrative expenses.

Work in Process

Work in process (WIP) refers to the materials and labor that are in the process of being manufactured but are not yet completed goods.

Selling Expenses

Costs incurred directly from the selling of goods or services, including advertising, sales commissions, and store displays.

Administrative Expenses

Costs related to the general operation of a business, including salaries of executive staff, office supplies, and utility expenses, but not directly tied to production or sales.