Several Examples of Performance Measures Are Listed Below

question 83

Short Answer

Several examples of performance measures are listed below. Indicate which measures are financial (F)and which are nonfinancial (N).
____ 1. Number of warranty claims for defective products
____ 2. Training and development hours per employee
____ 3. Sales growth
____ 4. Return on sales
____ 5. Profit margin
____ 6. Market share
____ 7. Fixed overhead volume variance
____ 8. Employee turnover
____ 9. Customer satisfaction rating
____ 10. Cost of abnormal spoilage

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Definitions:

AGVs

Automated Guided Vehicles; robotic vehicles used for transporting materials around a manufacturing facility, warehouse, or other environments without direct human intervention.

CNC

Acronym for Computer Numerical Control, a process used in manufacturing that involves the use of computers to control machine tools.

Computer-Integrated Manufacturing

A system of manufacturing in which the entire production process is controlled by computer, from the initial design and manufacturing of the product to its final delivery.

Flexible Manufacturing System

An approach to manufacturing that allows for the easy adaptation of processes and machines to make different products or parts.