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In the Story About Kathy Koons, the 19-Year-Old with Spina

question 64

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In the story about Kathy Koons, the 19-year-old with spina bifida, the principle of normalization is


Definitions:

Chest Pain

A discomfort or pain that can be felt anywhere along the front of the body between the upper abdomen and the neck.

Telephone Triage

A process of determining the level of urgency of each incoming telephone call and how it should be handled.

Written Guidelines

Documents or instructions that provide specific advice or rules on how to perform tasks or handle situations, often used in professional and regulatory contexts.

Incoming Call

A telephone call that is being received by the call receiver rather than initiated by them.

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