To Minimize Product-Liability Lawsuits in the Event of Improper Use

question 29

Multiple Choice

To minimize product-liability lawsuits in the event of improper use of Phillips lawn mowers, which of the following instructions should the lead technical writer at Phillips, Inc. NOT give to the team writing the company's user manual?

• A) Repeat safety information if you think that the repetition will increase the probability of its being read.
• B) If our company does not have an appropriate safety symbol, create your own text symbol through the use of highlighting, larger point size, and a text box.
• C) For ease of use, place all safety information in the introduction so that users can read through all of it at once before using the product. Then, in the instruction steps, merely cross-reference to the introduction.
• D) Do not choose safety labels arbitrarily.

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Definitions:

Schemas

Mental structures that organize our knowledge, beliefs, and expectations, influencing how we perceive and interpret information.

Tachypnea

Abnormally rapid breathing, which may be associated with a range of medical conditions.

Nasal Cannula

A device used to deliver supplemental oxygen or increased airflow to a patient in need of respiratory help, consisting of a lightweight tube that splits into two prongs placed in the nostrils.

Pneumonia

An infectious disease characterized by the inflammation of the air sacs in one or both lungs, filling them with fluid or pus.