Chapter 5 Suggests That, in Addition to Education, You Should

question 24

Essay

Chapter 5 suggests that, in addition to education, you should consider five other individual characteristics of readers. What is one other individual characteristic listed in the chapter?

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Definitions:

Smoothing

In conflict resolution, smoothing refers to an approach that emphasizes agreement and minimizes disagreement to reach a harmonious outcome.

Superordinate Goals

Goals that are shared and require cooperative efforts from individuals or groups that might otherwise have individual or conflicting objectives.

Compromise

An agreement or a settlement of a dispute that is reached by each side making concessions.

Negotiating

The process of discussing and reaching a mutual agreement between parties with differing needs or opinions.