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A bookstore that sells coffee,pastries,and doughnuts as well as books is using a strategy of ________.
Negative Messages
Communications that convey unfavorable, disappointing, or unwelcome information to the recipient.
Direct Approach
A communication style that is straightforward and unambiguous.
Routine Requests
Regular or standard inquiries or demands made in a business or professional context.
Profession Tone
A style of communication that is formal, courteous, and appropriate for a professional setting, reflecting respect and competence.
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