Which of the Following Dimensions Are Used by Consumers to Evaluate

question 78

Multiple Choice

Which of the following dimensions are used by consumers to evaluate e-service quality?

• A)Reliability
• B)Fulfilment
• C)Efficiency
• D)Privacy
• E)All of the above

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Definitions:

HR Objectives

The specific goals set by a Human Resources department to align its functions with the strategic objectives of the organization.

Strategic Plan

A systematic process for setting long-term goals and determining the actions and resources needed to achieve those goals within an organization.

Implementation

The process of executing a plan, strategy, or model to ensure and facilitate its success.

Measurement Criteria

The standards or benchmarks used to evaluate and assess performance, outcomes, or success in a specific area.