Staff Who Handle Complaints Must Be ________

question 58

Multiple Choice

Staff who handle complaints must be ________.

• A)empowered to take appropriate action
• B)trained to listen for complaints
• C)good at assigning blame
• D)A,B and C
• E)A and B

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Definitions:

ERP Software Vendor

Companies specializing in the development and sale of Enterprise Resource Planning software, which helps organizations manage business processes.

Comparative Report

A document that evaluates and contrasts the differences and similarities between two or more items, entities, or conditions.

Vanilla Approach

The vanilla approach is a basic, straightforward strategy or method without any customization or modification, often used in software implementation.

On-Premise ERP

Enterprise Resource Planning systems that are installed and run on computers on the premises of the organization using the software, rather than at a remote facility.