Using a CRM Approach,customers Must Be ________ and Communications ________

question 124

Multiple Choice

Using a CRM approach,customers must be ________ and communications ________ accordingly.

• A)differentiated; standardised
• B)targeted; implemented
• C)prioritised; standardised
• D)identified; targeted
• E)prioritised; customised

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Definitions:

Economic Standing

An individual's or a group's financial and social position in relation to others, based on income, wealth, and occupation.

Functionalists

Sociologists who focus on how societal components function together to maintain order, stability, and equilibrium in society.

Greater Rewards

Refers to the higher benefits or returns that are anticipated or received from taking greater risks or investing significant effort.

Training

The process of teaching or learning specific skills or behaviors, typically to improve performance in a given activity or job.