Which of the Following Is an Example of a Customer

question 152

Multiple Choice

Which of the following is an example of a customer relationship management (CRM) programs?

• A)A dentist sends a postcard to her customers reminding them of their upcoming appointments.
• B)A retailer calls a customer to tell her that the spring line of sandals has arrived at the store.
• C)A customer talks to a service representative about an error in billing.
• D)A new computer user calls the computer manufacturer's hot line at midnight to see if he needs to buy a printer cable.
• E)All of the above

Understand the conceptual understanding of the therapeutic relationship in both IPT and TA.

Comprehend the basic structure of the human personality and its development according to TA.

Recognize the differences and similarities between IPT and TA therapeutic frameworks.

Grasp the role and adaptability of ego states in TA for personal decision-making and maturity.

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Definitions:

Binge Eating

A disorder characterized by recurrent episodes of eating large quantities of food, often quickly and to the point of discomfort.

Purging-Type

A subtype of eating disorders characterized by behaviors such as self-induced vomiting or misuse of laxatives to prevent weight gain.

Preoccupation

A state of mind consumed by persistent thoughts or concerns, often distracting from other aspects of life.

Food

Any nutritious substance that people or animals eat or drink or that plants absorb in order to maintain life and growth.