Examlex

Solved

A Firm Has Categorised Its Customers into Two Groups

question 85

Essay

A firm has categorised its customers into two groups.Each customer has been identified as being either a high-volume customer or a low-volume customer.Why would a firm want to implement different styles of communication for each group of customers? Identify one means of communication that would be best suited to be utilised by a firm for each of these customer groups.


Definitions:

Low-Income

Refers to individuals or families whose earning is below a certain threshold defined by national statistics, often leading to reduced access to goods and services.

Infant Mortality Rate

The number of deaths of infants under one year old per 1,000 live births in a given year.

Labor Force

The total number of people employed and unemployed, actively seeking work in an economy.

Developed Countries

Nations with highly advanced economies, significant industrial activity, and high living standards.

Related Questions