________ Is All About Creating and Delivering Value to Both

question 144

Multiple Choice

________ is all about creating and delivering value to both customers and organisations.

• A)Competitive advantage
• B)Value chain
• C)Demand
• D)Marketing
• E)Popular culture

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Definitions:

Door-In-The-Face Technique

A persuasive strategy that involves making a large request that is expected to be refused in order to increase the likelihood of compliance with a smaller request.

Late Shift

In work contexts, a shift that starts late in the day or evening and can extend into the night; in cognitive terms, a late change or shift in opinion or strategy.

Foot-In-The-Door Technique

The foot-in-the-door technique is a persuasion strategy where agreeing to a small request increases the likelihood of agreeing to a larger request later.

Lowballing Effect

A psychological phenomenon where an initially lower cost is presented to secure agreement, followed by the revelation of additional costs.