A "Communication by Someone Other Than a Citizen Acting on His

question 1

Multiple Choice

A "communication by someone other than a citizen acting on his or her own behalf,directed to a governmental decision maker with the hope of influencing his or her decision" is a definition of

• A)campaigning.
• B)lobbying.
• C)electioneering.
• D)litigation.
• E)a policy output.

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Definitions:

Locus of Control

A psychological concept referring to an individual's belief about how much control they have over the outcomes of events in their lives.

Satisfaction

A measure of how products or services meet or surpass customer expectation.

Postpurchase Cognitive Dissonance

The psychological conflict or anxiety that consumers may experience after making a difficult purchase decision, often involving doubt about the purchase.

Cognitive Bias

is a systematic pattern of deviation from norm or rationality in judgment, whereby inferences about other people and situations may be drawn in an illogical fashion.