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Define Reliability and Explain Why It Is Important for Behavioral

question 63

Essay

Define reliability and explain why it is important for behavioral measures to be reliable.


Definitions:

Price and Quality

Key factors considered in making purchasing decisions, balancing the cost of an item or service against its level of craftsmanship or effectiveness.

Internal Failure Costs

Expenses incurred from defects found before a product or service is delivered to the customer, including rework, scrap, and downtime costs.

Product Quality

The characteristics of a product that determine its ability to satisfy stated or implied needs.

Inspection Costs

Expenses associated with the activity of examining and verifying the quality and specifications of products or materials.

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