A Zone of Indifference Is the Range of Authoritative Requests

question 84

True/False

A zone of indifference is the range of authoritative requests to which a subordinate is willing to respond without subjecting the directions to critical evaluations or judgment.

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Definitions:

Reactive

When an organization does not act in advance and the situation escalates requiring an organizational, public response.

Anticipatory

Characterized by anticipation; taking action in expectation of future needs or problems.

Corporate Crisis

A significant threat to operations or reputations that can have negative consequences if not handled properly.

Product Crisis

A case in which a problem in a major product—for example, brakes in a car, faulty batteries in a phone, bacteria in food, or unintended side effects of medicine—creates a public hazard and the company is held responsible.