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Betsy is reporting the results of standardized testing to parents of her class students. Natal received a T score of 80. What is an accurate statement that Betsy might make to Natal's parents.
Non-Value-Added
Activities or processes that do not add value to a product or service from the customer's perspective, potentially leading to unnecessary costs.
Value-Added
The enhancement a company gives its product or service before offering the product to customers, which can differentiate a company in the market, increase product value, and command a higher price.
Design Engineering
The branch of engineering focused on the design, development, and testing of products, systems, or structures, ensuring they meet specified requirements.
External Failure Cost
Costs incurred when a product or service fails to meet quality standards after it is delivered to the customer, including returns, repairs, and warranty claims.
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