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Why Does the Way an Employee Is Treated by Others

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Why does the way an employee is treated by others in a firm predict citizenship behavior?


Definitions:

Manufacturing Overhead

All indirect costs associated with manufacturing, excluding direct materials and direct labor costs. These costs include indirect materials, indirect labor, and other expenses.

Machine-Hours

A measurement of the amount of time a machine is operated in a given period, used for allocating manufacturing costs to products.

Predetermined Overhead Rate

The predetermined overhead rate is calculated before a period begins and is used to estimate the manufacturing overhead cost to be allocated to individual units of production.

Manufacturing Overhead

Indirect factory-related costs that are incurred when producing a product, including costs related to maintenance, utilities, and equipment depreciation.

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