A Firm That Rewards the Achievement of Goals Only,and Not

question 32

True/False

A firm that rewards the achievement of goals only,and not the process to achieve those goals,is likely to have an outcome-based culture.

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Definitions:

Emotional Display Rules

Social norms or cultural guidelines that dictate how and when emotions should be expressed.

Emotional Display Rules

Are societal or cultural norms that dictate how, when, and where it is appropriate to express emotions, influencing individual emotional responses in social situations.

Norms

Shared standards, expectations, or rules that guide and constrain behavior within a group, organization, or society.

Emotional Labor

The process of managing and regulating one's emotions to meet the emotional requirements of a job, often involving displaying certain emotions to clients or customers.