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In crisis situations,it is extremely important that an executive be the spokesperson for the firm.
James-Lange Theory
A theory of emotion suggesting that physiological arousal precedes the emotional experience, implying that each emotion is associated with a specific pattern of bodily responses.
W. B. Cannon
A physiologist who is known for his work on the fight-or-flight response and for coining the term "homeostasis."
Internal Organs
Organs located inside the body that perform essential functions such as the heart, liver, and lungs.
Expression Of Emotion
The process by which individuals convey feelings such as happiness, anger, or sadness, through facial expressions, body language, and vocal tone.
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