A Manager with Low Focus and Low Energy Would

question 10

Multiple Choice

A manager with low focus and low energy would

• A)procrastinate at work.
• B)be distracted at work.
• C)be disengaged at work.
• D)be totally absorbed in work.

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Definitions:

Mass Service

A type of service operation characterized by serving a large number of customers with standardized services, often with little to no customization.

Service Factory

A business model that combines production and service provision, focusing on delivering manufactured goods along with value-added services.

Tight Quality Control

Rigorous and stringent monitoring and verification of products or services to meet specified quality standards.

Information Technology

The study or use of systems (computers and telecommunications) for storing, retrieving, and sending information, playing a critical role in modern organizations.